Return Policy

Return & Refund Policy Our Commitment: Front Porch Artisans is committed to ensuring satisfaction with every purchase while respecting the unique nature of handcrafted and cottage food products. Food Safety & Perishable Items: Due to food safety regulations, we cannot accept returns of food items once they have been picked up or delivered. Please inspect your order at the time of pickup. Damaged or Incorrect Orders: If your order arrives damaged or is incorrect, please contact the seller immediately and within 24 hours of pickup/delivery. Sellers will work with you to resolve the issue. Non-Food Items: Returns of non-food handcrafted items may be accepted at the seller's discretion. Please review individual seller policies. Cancellations: Orders may be cancelled up to 24 hours before the scheduled pickup time for a full refund. Contact the seller directly to cancel. Refund Process: Approved refunds will be processed within 5-7 business days. Disputes: If you cannot resolve an issue with a seller, please contact platform support for assistance. Contact Information: For questions about this policy, contact us at frontporchartisans@gmail.com .